SELECTED CASE STUDIES
User-Centred Design projects spanning large-scale web portals, content design - each led end to end with senior accountability. Including a UCL safety-critical clinical dashboards,
01 tHE UNIVERSITY OF MANCHESTER
PROJECT: Designing a Student and Staff Portal System to regularly serve +40k users
Secured a high-visibility university student and staff web portal project over 7 competing internal IT departments by architecting the strategic UX design and delivering a research-backed pitch to executive stakeholders. System serving +40k active users.
+38%
Task completion
−44%
Support tickets
4.6/5
User satisfaction
02 tHE UNIVERSITY OF MANCHESTER
PROJECT: From Word-Pasted Chaos to Responsive Clarity
Initiated a project to audit 4 large faculty websites with the goal of transferring content into new responsive templates. The project involved hiring two contract designers, creating a content strategy and content designing.
+57%
Findability
−46%
Reading effort
+49%
Content engagement
03 POSTGRADUATE PROJECT - UCLH
5
Interviews
5
Team members
8
Duration (wks)
7
Schools
1
College
+300
Case load of studets